Pratt Homes  is committed to supporting you during every stage of home ownership.

When you purchase one of our homes, we work together as a team before and after your move-in. We work together like a family. So, it should be no surprise that we want our customers to be as confident about purchasing and living in their homes as we are about building them. 

Emergency Warranty Service

Emergency warranty service is available after hours, on weekends and holidays by contacting the emergency service number provided to you in your new homeowner information package that you received on your pre-delivery inspection. Some examples of emergencies include gas leaks, no heat in extreme cold, severe electrical problems, or severe plumbing leaks that cannot be isolated.


 

  To Contact Customer Care Please Call Kim - 705-431-8859 ext. #102